About Us

Overview of HCC Online

General Information about HCC Online

HCC Online removes the barriers of location and time by:

  • Collaborating with Instructional Services to provide a comprehensive array of online credit courses, certificates, and degrees to increase college access to the communities we serve.
  • Providing innovative online student advising and counseling services from application to graduation.
  • Leveraging online technologies to provide multiple avenues of technical and instructional support for faculty and students.
  • Offering free, confidential, academic tutoring for students in an asynchronous online environment.

Students taking online courses complete weekly assignments at their own computers and communicate with their professor by using a Learning Management System (LMS). HCC's LMS is called Eagle Online (Canvas). Students complete assignments, take tests, and complete all other coursework just as they would in an on-campus class.All courses require textbooks.  Some online courses may require students to meet on campus for orientations, labs and/or exams.    

HCC Online credit courses are semester-long courses in the following lengths:

  • 16 week regular term
  • 12 week second-start during the fall and spring semesters
  • 10 week summer
  • 8 week fall, spring and summer
  • 5 week Summer I & II
  • 4 week mini term 
  • Real Estate courses are offered in 5 or 6 week flex entry session

They are equivalent to on-campus courses and typically earn 3 semester hours of credit. No distinction between online classes and on-campus courses is made on the college transcript. Students should consult an HCC counselor for more details on transferability of courses.

Eligibility
Any HCC student may enroll in online courses provided they have met the prerequisites for that course. However, HCC Online courses may not be appropriate for everyone. These courses require additional self-discipline and motivation. For a self-assessment of your aptitude to succeed in a HCC Online course, we recommend you complete SmarterMeasure assessment.  More information about this assessment is found on this website under the “Online Readiness” link.

Professors
An HCC professor is assigned to each course and students contact this professor when they turn in assignments, need assistance, have questions, or for any other course-related information/interaction. Information on how to contact the professor is provided through your course/orientation at the beginning of the semester.

Orientations
All HCC Online students, both new and returning, are required to attend an orientation session for each course taken. Orientations should be available from this website starting 10 days before your class begin.

Textbooks
Textbook information will be available at your orientation.

Textbooks for HCC Online courses can be purchased at the Central Campus bookstore. Call ahead to ensure that your text is in stock. Books can also be transferred from the Central Campus bookstore to any other HCC bookstore. Textbooks may also be purchased online or reserve your textbooks online for in-store pickup go to the HCC bookstore webpage for more information.

Review Sessions for Examinations
Review sessions are held before examinations for many online classes.

Testing

Students enrolled in online courses may take 2-4 in-person, proctored exams during the semester. The testing schedule is available on this website.

Counseling and Advising

HCC Online Counselors are located at the HCC Administration Building at 3100 Main Street and can be through the HCC Online Advising and Counseling form. Please contact them with questions regarding your educational program or degree objectives.

Students With Disabilities
Any student with a documented disability who needs to arrange reasonable accommodations must contact the Disability Support Services (DSS) office. Professors are authorized to provide only the accommodations requested by the DSS office. You are strongly encouraged to contact the DSS office before the start of each semester to request accommodations to allow sufficient time for accommodations to be arranged. Once your accommodations have been approved, the DSS office will email you a PDF copy of your accommodation letter for you to forward to your DE instructor(s) on the first day of class within the Eagle Online learning management system.

Tuition
For current tuition costs, see the Tuition Calculator section of the HCC Student website. In addition to tuition, beginning Fall 2010 a $32 HCC Online fee will be assessed for each course taken.

A student who has been a legal resident of the State of Texas for at least one (1) year immediately preceding registration and lives in the HCC District will be classified as an In-District Resident. A complete set of rules and regulations for determining residency is available at each HCC college.

HCC Online Administration

Lorah Gough
Director of HCC Online
lorah.gough@hccs.edu

Eva Gonzalez
Program Coordinator (DE)
eva.gonzalez@hccs.edu

Patricia Jensvold
Counselor
pat.jensvold@hccs.edu

Chameeta Denton
Advising Manager
chameeta.denton@hccs.edu

Deborah Hardwick
Online Tutoring Manager
deborah.hardwick@hccs.edu

Doug Sutherland
Sr. System Administor (DE)
doug.sutherland@hccs.edu

Faisal Shabbir
Eagle Online Customer Support Manager (DE)
mohammad.shabbir@hccs.edu

State Authorization and Student Complaint Resolution

State Authorization

Houston Community College is now a member of the National Council for State Authorization Reciprocity Agreement (SARA).  This means that HCC can offer online courses to residents in all states that are also SARA members.  Individual colleges must also be SARA members. 

Please be advised that certain online programs, which include internships, practicums, or other experiential requirements, may trigger additional State Authorization requirements. Check with the appropriate licensing or professional organization before you enroll in these types of programs to be sure that the HCC course credits will be accepted.

‌To learn more about state authorization for online students, visit the Cooperative for Educational Technologies (WCET) web site and the NC-SARA website. For more information about student complaint resolution, check the "About Us" category on this website.

Student Complaint Resolution

Complaint resolution for HCC students enrolled in online courses while residing outside of Texas:

  • The first step is to follow HCC student complaint procedures on the Student Procedures website (see both Course Grade Appeal and General Student Complaints).

If the issue is not resolved, students may contact:

Certificate/diploma and program Issues: 

  • The Texas Workforce Commission's Career School section at 512-936-3100 

Degree-granting program issues: 

  • Texas Higher Education Coordinating Board's Office of General Counsel
  • A form is needed to initiate a complaint and are available at THECB Student Complaint Website
  • Complaints can be filed either by email to Studentcomplaints@thecb.state.tx.us or by mail to the Texas Higher Education Coordinating Board, Office of General Counsel, P.O. Box 12788, Austin, Texas 78711-2788
  • Commission on Colleges of the Southern Association of Colleges and Schools (SACSCOC) accredits Houston Community College as one body.
  • Complaint Resolution for other states. If you have a complaint about a school outside of Texas, Please see this Web site SHEEO for a contact name and phone number.

Three Types of Online Courses

1. HCC Online Courses

HCC Online Courses  - HCC Online classes, for all practical purposes, will involve 85% of instruction being offered electronically.

2. Hybrid Courses

Hybrid Courses - Hybrid courses meet 50% of the time in a traditional face-to-face classroom environment and deliver the remainder of the course through electronic means. Your instructor will tell you in-person or on the syllabus where to find your online activities.

3. Traditional

Traditional - Traditional courses meet 100% of the time in a traditional face-to-face classroom environment and may deliver some of the course through various electronic means. Your instructor will tell you in-person or on the syllabus where to find your online activities.